Frequently Asked Questions

Delivery Information

All prices are in Australian Dollars and freight costs relate to total order amount.

Within Australia
Number 96 offers Express Post or Registered Post � additional shipping insurance costs also apply according to value of order. International Postage charges will be applied according to value and weight of goods to be shipped. Number 96 will advise all customers of costs prior to delivery. Please Click-On the Quote and Number 96 will advise the correct shipping costs.

International Shipping
For deliveries outside Australia postage is an additional charge. Postage cost is calculated on total order weight and destination and included at the checkout. Number 96 uses registered international post to send packages overseas � you will be required to sign for delivery of your package. Please Click-On the Quote and Number 96 will advise the correct shipping costs.

NOTE: Prices DO NOT include relevant overseas duties and other custom charges that you may incur and Number 96 online is not responsible for any restrictions that result from the importation of certain products into various countries.

All orders are delivered via Australia Post and your signature may be required to accept registered goods. Goods will be delivered during normal business hours and can be delivered to Australian Post Office Boxes. Goods delivered within Australia will take three to seven working days.

For delivery outside Australia, please allow up to 20 working days. Parcels will be delivered via airmail and if there is no-one to accept the package, local postal guidelines will apply. Post Office Box addresses are not accepted for overseas deliveries.

NOTE: Number 96 takes no responsibility for lost orders if customers provide incorrect address details.

Part of the Number 96 experience is total discretion and privacy and that is why all goods are distributed in plain unmarked boxes, padded post bags or Express Post bags, with no description or reference to adult products.

If you have any questions or concerns about returns and shipping policies please do not hesitate to contact us prior to placing your order. Please Click-On Contact Us and Number 96 will respond to your enquiry.